FAQ

THE ANSWERS TO THE MOST FREQUENTLY ASKED QUESTIONS

It only takes a few clicks to find the answers to the most frequently asked questions about: dates and times, organization, security, tickets, discounts and much more.
Scroll through our FAQs and find the answer you are looking for!

the tradeshow

When will the HIT Show take place?

HIT Show will take place fron 5th June to 7th June 2021 in Vicenza exhibition centre.

What about health safety?
To let you spend a wonderful time in our pavilions, we have created the simple rules you can find here.
Is the ticket online only?
Yes, for this edition the ticket is online, is easier for us to check the maximun limit of visitors each day to avoid gathering of people.
There will be the exceptional possibility to buy the ticket onsite with a surcharge and without the guarantee of access.
Are there relax areas and bars?
Yes, you can find lots of bares and restaurants where you can lunch and take a break. Click here to find all the bares and restaurants
Dogs are admitted?
No, also for their well-being it is forbidden to entry with animals of any kind, with the EXCEPTION of dogs serving blind people.

tickets

Where can I buy the ticket?
We suggest you to buy your ticket online from HIT Show website for € 10. The online ticket is cheaper and your entry is guaranteed. You could buy your ticket here, but you'll pay a surcharge and we cannot guarantee you the entry because we have a maximun limit of visitors each day.
Who is entitled to the free ticket?
The free ticket is available for people with disabilities over 75% and their companion, children up to 12.
In this case, just go to the accreditation desk, at West 3 entrance, and show your title to get the free ticket and then you can go to the turnstiles.
What payment methods are there?

Tickets can be purchased by credit card with the circuits: VISA, MASTER CARD and AMERICAN EXPRESS.

For assistance you can contact pour help desk:

helpdesk.vi@iegexpo.it

Can I change the day after buying my ticket?

No, we can't accept date changes in order to guarantee you a fair in all serenity thanks to the monitoring of the turnout.

Is it possible to request a refund of the ticket?
Refunds can only be requested in case of a canceled event.

Viaggio, cibo e hotel

Where can I park my car?
You can park your can near the pavilions. Click here to check the car park map
Where can I eat after the event?

Here is a list of the typical restaurants that we have selected for dinner after the fair. You can find them here.

Are there affiliated hotels to sleep in?

Sì!
For you a list of affiliated hotelYou can find them here.

I'd like to visiting Vicenza. What can I do?

Do you need suggestions?Click here to see our selection of Vicenza attractions for you.

Help with your online ticket?

Write to:
 
helpdesk.vi@iegexpo.it

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